# Workflow capability matrix Source: Status line: **Showing all 162 areas.** Filter trigger: **All 14 capabilities** ## Application security _(6 areas)_ ### Code security - **Secure coding** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/secure-coding/)) ### SAST and DAST management - **Secret scanning** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/secret-scanning/)) - **Application vulnerability scanning** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/application-vuln-scanning/)) - **Configuration and dependency management** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/configuration-and-dependency-management/)) - **Suggest code fix** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/suggest-code-fix/)) ### Security reviews - **Code ownership** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/code-ownership/)) ## Cloud security _(7 areas)_ ### Cloud risk management - **System hardening** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/system-hardening/)) - **Managing configuration drift** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/managing-configuration-drift/)) ### Cloud alert management - **Cloud alerts** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/cloud-alerts/)) ### Cloud alert remediation - **Modify visibility settings** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/modify-visibility-settings/)) ### Cloud workload management - **System rollback** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/system-rollback/)) - **Backup procedures** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/backup-procedures/)) - **Infrastructure failover** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/infrastructure-failover/)) ## IT service delivery and support _(27 areas)_ ### Systems monitoring and alerting - **Issue creation** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/issue-creation/)) - **Issue routing** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/issue-routing/)) ### Incident and problem management - **Standard issue format** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/standard-issue-format/)) - **Related issues** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/related-issues/)) - **Issue closure** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/issue-closure/)) - **Trend escalation** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/trend-escalation/)) - **Chat alerts** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/chat-alerts/)) - **War room creation** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/war-room-creation/)) ### Endpoint management - **Hardware tracking / asset inventory** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/hardware-tracking-asset-inventory/)) - **Device provisioning** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/device-provisioning/)) - **Device isolation** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/device-isolation/)) - **Device deprovisioning** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/device-deprovisioning/)) - **Performance monitoring** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/performance-monitoring/)) ### Request fulfilment - **Self service capabilities** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/self-service-capabilities/)) - **Web form interaction** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/web-form-interaction/)) - **Chatbot interaction** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/chatbot-interaction/)) - **Request routing** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/request-routing/)) - **Approval workflows** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/approval-workflows/)) - **Software licence management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/software-licence-management/)) - **SLA tracking** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/sla-tracking/)) - **Status tracking of requests** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/status-tracking-of-requests/)) ### IAM - **Logging / audit trail** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/logging-audit-trail/)) - **Zero trust / least access** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/zero-trust-least-access/)) - **Provisioning / deprovisioning users** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/provisioning-deprovisioning-users/)) - **MFA** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/mfa/)) - **Centralized ID** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/centralized-id/)) - **RBAC** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/rbac/)) ## Governance, risk and compliance _(8 areas)_ ### Policy management and education - **Training assignment** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/training-assignment/)) - **Send training reminders** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/send-training-reminders/)) - **Dashboarding** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/dashboarding/)) ### Detecting and remediating violations - **Application execution policy** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/application-execution-policy/)) - **User assessment** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/user-assessment/)) - **Asset assessment** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/asset-assessment/)) ### Compliance evidence collection - **Change management** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/change-management/)) - **Logging / audit trail** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/logging-audit-trail/)) ## Networking _(13 areas)_ ### Network incident response - **Network anomaly detection** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/network-anomaly-detection/)) - **Packet analysis** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/packet-analysis/)) - **Network data collection** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/network-data-collection/)) ### Network access management - **VPN access provisioning** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/vpn-access-provisioning/)) - **Just In Time network access** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/just-in-time-network-access/)) - **Device network access** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/device-network-access/)) ### Network change management - **IPAM orchestration** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/ipam-orchestration/)) - **Firewall / Network change approval (layer 2/3)** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/firewall-network-change-approval-layer-23/)) - **Configuration drift detection** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/configuration-drift-detection/)) - **Network change scheduling** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/network-change-scheduling/)) ### Certificate management - **Certificate revocation** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/certificate-revocation/)) - **Certificate deployment** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/certificate-deployment/)) - **Certificate renewal** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/certificate-renewal/)) ## Network security _(8 areas)_ ### Network access control - **Dynamic network segmentation** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/dynamic-network-segmentation/)) - **Firewall rule management** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/firewall-rule-management/)) - **Certification management** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/certification-management/)) ### Network alert response - **Network alerts** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/network-alerts/)) - **Network traffic analysis** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/network-traffic-analysis/)) - **Packet capture** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/packet-capture/)) ### Analyzing network configurations - **Asset discovery scanning** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/asset-discovery-scanning/)) - **Network mapping** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/network-mapping/)) ## Infrastructure management _(20 areas)_ ### Systems monitoring and alerting - **Asset and inventory management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/asset-and-inventory-management/)) - **Automated asset discovery** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/automated-asset-discovery/)) - **Capacity alerting** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/capacity-alerting/)) - **Relationship mapping** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/relationship-mapping/)) - **Heartbeat monitoring** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/heartbeat-monitoring/)) - **Alert ingest** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/alert-ingest/)) - **Alert formatting** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/alert-formatting/)) - **Maintenance window management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/maintenance-window-management/)) - **Cost management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/cost-management/)) ### Endpoint management - **Run command on a device** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/run-command-on-a-device/)) ### Capacity and availability management - **Resource provisioning** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/resource-provisioning/)) - **Resource retirement** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/resource-retirement/)) - **High availability and fault tolerance** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/high-availability-and-fault-tolerance/)) - **Backup and recovery** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/backup-and-recovery/)) - **Performance tuning** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/performance-tuning/)) - **Infrastructure as code** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/infrastructure-as-code/)) ### Configuration and patch management - **Production acceptance check** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/production-acceptance-check/)) - **Managing configuration drift** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/managing-configuration-drift/)) - **Patch management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/patch-management/)) - **System rollback** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/system-rollback/)) ## Identity and access management _(17 areas)_ ### (uncategorized) - **IAM alerts** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/iam-alerts/)) - **Organization lookup** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/organization-lookup/)) ### User account management - **Provisioning / deprovisioning users** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/provisioning-deprovisioning-users/)) - **Update user group membership** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/update-user-group-membership/)) - **User lookup** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/user-lookup/)) - **Account suspension** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/account-suspension/)) ### Access controls - **Just-In-Time access** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/just-in-time-access/)) - **Permission assignment** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/permission-assignment/)) - **RBAC** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/rbac/)) ### Authentication processes - **Disable multifactor authentication device** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/disable-multifactor-authentication-device/)) - **Send multifactor prompt** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/send-multifactor-prompt/)) - **Password invalidation** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/password-invalidation/)) - **Authentication session invalidation** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/authentication-session-invalidation/)) ### Endpoint management - **Asset lookup** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/asset-lookup/)) - **Identify assets** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/identify-assets/)) - **Asset assignment** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/asset-assignment/)) - **Endpoint tracking** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/endpoint-tracking/)) ## Threat intelligence _(13 areas)_ ### Alert enrichment - **Blocklist updates** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/blocklist-updates/)) - **IP list** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/ip-list/)) - **Domain list** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/domain-list/)) - **File hash list** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/file-hash-list/)) - **False positive identification** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/false-positive-identification/)) - **Trend escalation** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/trend-escalation/)) ### Threat hunting - **Artifact gathering** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/artifact-gathering/)) - **Active host processes** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/active-host-processes/)) ### Analyzing IOCs - **File hash analysis** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/file-hash-analysis/)) - **Domain analysis** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/domain-analysis/)) - **File analysis** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/file-analysis/)) - **Email attribute analysis** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/email-attribute-analysis/)) - **IP analysis** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/ip-analysis/)) ## Application management _(14 areas)_ ### Application performance and reporting - **Incident and problem management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/incident-and-problem-management/)) - **Event management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/event-management/)) - **Knowledgebase documentation** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/knowledgebase-documentation/)) ### Application management - **Data management and storage** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/data-management-and-storage/)) - **Change management** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/change-management/)) - **Configuration and dependency management** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/configuration-and-dependency-management/)) - **Release and deployment management** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/release-and-deployment-management/)) ### Application security and intelligence - **RAG** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/rag/)) - **Summarize alerts** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/summarize-alerts/)) - **Secure coding** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/secure-coding/)) - **Secret scanning** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/secret-scanning/)) - **Application vulnerability scanning** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/application-vuln-scanning/)) - **Anomaly detection** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/anomaly-detection/)) ### Endpoint management - **Application deployment** — _IT_ ([detail](https://www.tines.com/workflow-capability-matrix/application-deployment/)) ## Incident response _(13 areas)_ ### (uncategorized) - **SIEM alerts** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/siem-alerts/)) - **Anomaly detection** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/anomaly-detection/)) - **Alert ingest** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/alert-ingest/)) - **Notify emergency resources** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/notify-emergency-resources/)) - **End running process** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/end-running-process/)) - **Run command on a device** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/run-command-on-a-device/)) - **Device isolation** — _Security & IT_ ([detail](https://www.tines.com/workflow-capability-matrix/device-isolation/)) - **Endpoint alerts** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/endpoint-alerts/)) - **Phishing alerts and reports** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/phishing-alerts-and-reports/)) - **Edit email inbox rules** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/edit-email-inbox-rules/)) - **Block email sender** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/block-email-sender/)) - **Perform takedown** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/perform-takedown/)) - **Email deletion** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/email-deletion/)) ## Vulnerability management _(4 areas)_ ### Monitoring vulnerabilities - **Vulnerability identification** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/vulnerability-identification/)) - **Vulnerability validation** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/vulnerability-validation/)) ### Remediating vulnerabilities - **Patch rollout** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/patch-rollout/)) - **Patch testing** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/patch-testing/)) ## Data loss prevention _(4 areas)_ ### Data security - **Data classification and tagging** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/data-classification-tagging/)) - **File and network encryption** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/file-and-network-encryption/)) - **File permissions** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/file-permissions/)) ### DLP alert enrichment and remediation - **Block data transfers** — _Security_ ([detail](https://www.tines.com/workflow-capability-matrix/block-data-transfers/)) ## Other _(23 areas)_ ### (uncategorized) - **Chat archive** ([detail](https://www.tines.com/workflow-capability-matrix/chat-archive/)) - **Workflow versioning** ([detail](https://www.tines.com/workflow-capability-matrix/workflow-versioning/)) - **Workflow documentation** ([detail](https://www.tines.com/workflow-capability-matrix/workflow-documentation/)) - **Workflow backup** ([detail](https://www.tines.com/workflow-capability-matrix/workflow-backup/)) - **User response** ([detail](https://www.tines.com/workflow-capability-matrix/user-response/)) - **User notification** ([detail](https://www.tines.com/workflow-capability-matrix/user-notification/)) - **Tracking location** ([detail](https://www.tines.com/workflow-capability-matrix/tracking-location/)) - **Timed escalation** ([detail](https://www.tines.com/workflow-capability-matrix/timed-escalation/)) - **Slash commands** ([detail](https://www.tines.com/workflow-capability-matrix/slash-commands/)) - **Set custom fields** ([detail](https://www.tines.com/workflow-capability-matrix/set-custom-fields/)) - **Security team response** ([detail](https://www.tines.com/workflow-capability-matrix/security-team-response/)) - **Quality sampling** ([detail](https://www.tines.com/workflow-capability-matrix/quality-sampling/)) - **OAuth application lookup** ([detail](https://www.tines.com/workflow-capability-matrix/oauth-application-lookup/)) - **Issue freshness** ([detail](https://www.tines.com/workflow-capability-matrix/issue-freshness/)) - **Issue deduplication** ([detail](https://www.tines.com/workflow-capability-matrix/issue-deduplication/)) - **Handle dates** ([detail](https://www.tines.com/workflow-capability-matrix/handle-dates/)) - **Email alerts** ([detail](https://www.tines.com/workflow-capability-matrix/email-alerts/)) - **Data search** ([detail](https://www.tines.com/workflow-capability-matrix/data-search/)) - **Chat modal responses** ([detail](https://www.tines.com/workflow-capability-matrix/chat-modal-responses/)) - **Chat events** ([detail](https://www.tines.com/workflow-capability-matrix/chat-events/)) - **Bespoke alerts** ([detail](https://www.tines.com/workflow-capability-matrix/bespoke-alerts/)) - **Automation tests** ([detail](https://www.tines.com/workflow-capability-matrix/automation-tests/)) - **Automate by documentation** ([detail](https://www.tines.com/workflow-capability-matrix/automate-by-documentation/))